Introduction
Welcome to IAStune, your comprehensive platform for IAS exam preparation through innovative mind maps and simulations. This Privacy Policy describes how IAStune ("we," "our," or "us") collects, uses, and protects your personal information when you use our platform and services.
By accessing or using IAStune, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.
We are committed to protecting your privacy and ensuring transparency in how we handle your data. This policy complies with applicable data protection laws and regulations.
Information We Collect
Personal Information
- • Full name and contact information
- • Email address for account creation and communication
- • Payment details when purchasing premium features or subscriptions
- • Educational background and exam preferences
Non-Personal Information
- • Browser type, version, and operating system
- • Device information and screen resolution
- • IP address and general location data
- • Usage statistics and interaction patterns
- • Performance metrics and error logs
Optional Data
- • Profile picture (if you choose to upload one)
- • Study preferences and customization settings
- • Feedback and survey responses
- • Social media profile information (if you connect accounts)
How We Collect Information
Direct Collection
We collect information directly from you when you:
- • Register for an account on our platform
- • Make payments for premium features or subscriptions
- • Fill out contact forms or submit support requests
- • Participate in surveys or provide feedback
- • Subscribe to our newsletter or promotional communications
Automatic Collection
We automatically collect certain information through:
- • Cookies and similar tracking technologies
- • Web analytics tools (such as Google Analytics)
- • Server logs and usage tracking systems
- • Performance monitoring and error reporting tools
How We Use Your Information
We use your information for the following purposes:
Service Provision
- • Provide access to mind maps and simulations
- • Process payments and manage subscriptions
- • Maintain and improve platform functionality
- • Provide customer support and technical assistance
Personalization
- • Customize your learning experience
- • Recommend relevant study materials
- • Track your progress and achievements
- • Adapt content to your learning preferences
Communication
- • Send important service updates and notifications
- • Share exam tips and study resources
- • Deliver promotional content (with opt-out option)
- • Respond to your inquiries and feedback
Analytics & Improvement
- • Analyze usage patterns and user behavior
- • Improve our services and develop new features
- • Conduct research and statistical analysis
- • Ensure platform security and prevent fraud
Data Security
We implement comprehensive security measures to protect your personal information:
Encryption
All data transmission is protected using industry-standard SSL/TLS encryption.
Secure Servers
Our servers are hosted in secure data centers with physical and digital protection.
Regular Audits
We conduct regular security audits and vulnerability assessments.
Your Responsibility
Please keep your login credentials secure and notify us immediately if you suspect unauthorized access to your account. Use strong, unique passwords and enable two-factor authentication when available.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Account Data
Retained while your account is active and for a reasonable period after account closure for legal and business purposes.
Payment Information
Retained as required by law for tax and accounting purposes, typically 7 years after the last transaction.
Usage Analytics
Aggregated and anonymized usage data may be retained indefinitely for research and improvement purposes.
Account Deletion Process
You can request account deletion at any time by contacting our support team. Upon deletion:
- • Your personal information will be permanently deleted within 30 days
- • Some information may be retained in anonymized form for analytics
- • Legal or regulatory requirements may require longer retention periods
- • Backup systems may retain data for up to 90 days for recovery purposes
User Rights
You have several rights regarding your personal information. Here's what you can do:
🔍 Right to Access
Request a copy of all personal information we hold about you, including how it's being used.
✏️ Right to Correct
Update or correct any inaccurate or incomplete personal information in your account.
🗑️ Right to Delete
Request deletion of your personal information, subject to legal and contractual obligations.
📤 Right to Portability
Receive your personal data in a structured, machine-readable format for transfer to another service.
🚫 Right to Object
Object to certain types of processing, including direct marketing communications.
⏸️ Right to Restrict
Request that we limit how we process your information in certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days and may require identity verification for security purposes.
Third-Party Links
⚠️ Important Notice
Our platform may contain links to external websites, resources, or services that are not operated by IAStune. We are not responsible for the privacy practices or content of these third-party sites.
What This Means for You
External Links
When you click on links to external websites, you leave our platform and are subject to the privacy policies and terms of those sites.
Your Protection
We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect and use your information.
Our Commitment
We strive to link only to reputable, educational resources that align with our mission to support IAS exam preparation.
This Privacy Policy applies only to information collected by IAStune and does not cover any information collected by third-party websites or services.
Children's Privacy
👶 Age Restriction
IAStune is not intended for use by children under the age of 16 without parental consent.
Our Policy
No Intentional Collection
We do not knowingly collect personal information from children under 16 years of age without proper parental consent.
Parental Consent
If a child under 16 wishes to use our services, we require verifiable parental consent before collecting any personal information.
Discovery and Removal
If we discover that we have collected information from a child under 16 without parental consent, we will delete that information immediately.
For Parents and Guardians
If you believe your child has provided personal information to us without your consent, please contact us immediately at:
We will work with you to address your concerns and take appropriate action to protect your child's privacy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
📢 How We Notify You
- • Email notification to registered users
- • Prominent notice on our platform
- • Updated "Last Modified" date at the top
- • In-app notifications for significant changes
⏰ When Changes Take Effect
- • Minor changes: Effective immediately upon posting
- • Major changes: 30 days after notification
- • Legal requirement changes: As required by law
- • Your continued use constitutes acceptance
📋 Types of Changes We May Make
Routine Updates:
- • Clarification of existing practices
- • Contact information updates
- • Minor wording improvements
Significant Changes:
- • New data collection practices
- • Changes in data sharing policies
- • New third-party integrations
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help.
📧 Contact Us
All Inquiries
Contact FormFor all questions including privacy matters, security issues, general inquiries, and support requests, please use our contact form.
⏱️ Response Times
Note: For urgent matters, please include "URGENT" in your subject line to ensure priority handling.
📍 Business Information
Company Name:
IAStune Educational Services
Registration:
India • Educational Technology
When contacting us, please provide as much detail as possible about your inquiry to help us assist you more effectively.